Careers at UnitedHealth Group
We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM
Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products, and services. You have a lot to learn. We have a lot to do. It’s the perfect storm. And even better? Join us and you may end up staying for a career in which you can do your life’s best work.
UnitedHealth Group offers a portfolio of products through two distinct platforms: United HealthCare (health benefits) and Optum (health services). At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation’s population – 50 and older. And we’re doing it with an intense amount of dedication. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers. You’ll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.
We offer a growth-based culture with extraordinary opportunities and succeed by staying true to our mission to make health care work effectively and efficiently for seniors.
**This is a full-time internship position and will be available starting June 2022**
**Housing assistance may be available for this position**
**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**
As a Producer Help Desk Sales Support intern, you will leverage your analytical and critical thinking skills to provide a distinctive experience of sales support to our sales agents. You will spend time learning the business as you also look to the future for the opportunity to return for a career with UnitedHealth Group. As a member of the Producer Help Desk Team, you will support sales agents and members as Partners in Care as you look for opportunities to remove hassles for the department. In this position you will provide support using systems and facts to identify and solve a range of problems and respond to callers’ inquiries.
Program features:
Gain company and industry knowledge.
Enhance communication and presentation skills.
Learn and understand different work styles.
Learn and live our corporate culture and values.
Access a very comprehensive repository of online self-development tools and resources.
Primary Responsibilities:
Handling inbound phone calls while providing a distinctive and personal Sales Support Experience.
Research and resolve Sales Agent’s questions relating to:
Sales tools, materials, and product information
How to use self-service tools to trouble-shoot systems issues
Member concerns
Medicaid verification, plan eligibility, Application status
On-boarding and certification process
Commission questions
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Currently pursuing a Bachelor’s degree from an accredited college/university during the duration of the internship. Internships are not intended for graduating seniors.
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
Rising Senior status during the summer of 2022
Experience with Microsoft Word, Excel, PowerPoint, and SharePoint
Minimum 3.00 cumulative GPA
*UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status*
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.